Yes. New users can start with trial traffic to test route quality, streaming access, and client compatibility before paying for a full plan. If you are still in the "What Is VPN" research phase, a trial usually tells you more than a slogan.

We provide step-by-step guides for each platform. v2rayN is common on Windows, v2rayNG on Android, and Shadowrocket on iOS. Import the subscription, choose a route, and you are ready to go.

That depends on your plan. Entry options fit everyday phone-and-laptop use, while higher tiers support more simultaneous devices for families or multi-screen setups.

Because route quality, return traffic, and peak-hour performance matter more than headline claims. Compared with low-cost options like ONsu Cloud or 宝可梦机场, Sanmao VPN focuses more on long-term stability for mainland China usage.

Start by refreshing the subscription and switching to a different node. If the problem continues, check system time sync and send the client name plus the error to support.

Absolutely no problem. We have deployed high-bandwidth return-to-China dedicated circuits, helping you one-click unlock regional restrictions for NetEase Cloud Music, Bilibili, and iQIYI. You can instantly switch to a domestic IP even while abroad.

Yes. If the main site is slow, contact support or join our Telegram channel for the latest mirror installer links.

Yes, if your router supports Merlin, OpenWrt, Padavan, or compatible plug-ins. Once configured, TVs, consoles, phones, and laptops can share the same VPN environment.

Please click 'Forgot Password' on the login screen, and the system will send a reset link to your registered email. We recommend binding a frequently used email to prevent losing contact.

Usually yes. Sanmao VPN can still work well on public Wi-Fi, campus networks, and mobile data, though the exact result depends on your local network conditions.

Not easily. Encrypted transport and traffic obfuscation reduce the chance of straightforward identification, making your traffic look closer to normal HTTPS activity.

No. We do not keep activity logs, browsing history, or the content of what you access. Operational data is limited to what is needed to run the service.

Conditions change, so no service should promise perfection. Sanmao VPN keeps adjusting routes and protocol strategy to remain usable when network restrictions become more aggressive.

We use modern encrypted transport to protect account access, subscription delivery, and normal browsing sessions.

They see the exit IP of the node you selected, not your local home or mobile IP.

Some clients support kill switch behavior or similar protection. Check the guide for the client you use most often.

Yes. DNS requests are designed to move through the encrypted path so ISP hijacking and pollution are less likely to interfere.

No. Sanmao VPN is a paid VPN Service, not an ad-driven platform. Compared with ad-supported tools such as Urban VPN, our incentives are better aligned with user privacy.

Because you are exiting through the selected region. Switch between Hong Kong, Japan, Singapore, the US, and other routes based on the site or app you need.

Yes. Sanmao VPN keeps separate route priorities for streaming, which improves the odds of usable access for Netflix, Disney+, aiyifan, and YouTube 4K.

Sanmao VPN can work well as a gaming route option when you need lower jitter and more consistent peak-hour behavior. Users coming from UU加速器, 雷神加速器, or 迅游加速器 usually notice the difference in cross-region flexibility.

Some nodes support P2P traffic. Availability can change by route and policy, so check the latest node notes.

Peak-hour pressure exists on every network, but Sanmao VPN uses reserved bandwidth and route balancing to reduce the worst slowdowns.

Split tunneling keeps local apps on your regular connection while sending Google, ChatGPT, GitHub, and other overseas traffic through the VPN. It is useful for mixed local-plus-global workflows.

Some clients or rulesets can help with ad blocking, but the main product focus is route quality, privacy, and stable access.

Yes. Tickets and Telegram messages are monitored throughout the day so we can help with node selection, client errors, and subscription issues.

Run a speed test first, then pick routes based on what you want to do. The best node for streaming is not always the best node for AI or gaming.

Yes. Once you sign in with the same Sanmao VPN account, your subscription can sync across supported devices.

You can buy a top-up or upgrade to a higher plan from the account center without starting over.